Privacy Policy
Last updated: January 2025
1. Introduction
Professional Flavor ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website professionalflavor.food.
2. Information We Collect
2.1 Personal Information
- Name and contact information (first name, last name, phone number)
- Company information
- Event details and preferences
- Communication records
2.2 Technical Information
- IP address and browser type
- Device information
- Website usage data
- Cookies and similar technologies
3. How We Use Your Information
We use your personal information to:
- Provide catering and consulting services
- Respond to your inquiries and requests
- Improve our services and website
- Send relevant marketing communications (with consent)
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Consent: When you provide explicit consent for marketing communications
- Contract: To fulfill our service agreements
- Legitimate interests: To improve our services and prevent fraud
- Legal obligation: To comply with applicable laws
5. Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners for event execution (with your consent)
6. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, typically:
- Customer data: 7 years after last interaction
- Marketing data: Until consent is withdrawn
- Website analytics: 26 months
9. International Transfers
If we transfer your data outside the EU/EEA, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses or adequacy decisions.
10. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated date.
12. Contact Us
For any questions about this privacy policy or to exercise your rights, please contact us:
- Email: [email protected]
- Phone: 1-800-FLAVOR-1
- Address: Professional Flavor Privacy Office