Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing and using Professional Flavor's website and services, you accept and agree to be bound by the terms and provision of this agreement.
2. Service Description
Professional Flavor provides corporate catering, culinary consulting, and menu development services. Our services include but are not limited to:
- Corporate event catering
- Menu planning and development
- Culinary consulting for businesses
- Food service operations consulting
3. Booking and Cancellation Policy
3.1 Booking Requirements
- All bookings require a signed contract and deposit
- Final guest count must be confirmed 48 hours before the event
- Menu selections must be finalized 72 hours in advance
3.2 Cancellation Terms
- Cancellations 14+ days before event: Full refund minus 15% administrative fee
- Cancellations 7-13 days before event: 50% refund
- Cancellations less than 7 days: No refund
- Force majeure events will be handled case-by-case
4. Payment Terms
- 50% deposit required to secure booking
- Final payment due 24 hours before event
- Late payment may result in service suspension
- All prices are subject to applicable taxes
5. Client Responsibilities
Clients are responsible for:
- Providing accurate venue information and access
- Ensuring adequate kitchen facilities if required
- Informing us of dietary restrictions and allergies
- Providing safe working conditions for our staff
6. Liability and Insurance
Professional Flavor maintains comprehensive general liability and professional indemnity insurance. Our liability is limited to the contract value of services provided.
7. Food Safety and Allergies
- We follow all applicable food safety regulations
- Clients must inform us of all allergies and dietary restrictions
- We cannot guarantee 100% allergen-free environments
- Special dietary accommodations may incur additional charges
8. Intellectual Property
All recipes, menus, and proprietary processes remain the intellectual property of Professional Flavor. Clients may not reproduce or distribute our proprietary content without written permission.
9. Force Majeure
Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, or public health emergencies.
10. Dispute Resolution
Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
11. Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction where Professional Flavor operates.
13. Contact Information
For questions about these terms, please contact:
- Email: [email protected]
- Phone: 1-800-FLAVOR-1